Privacy Policy

Effective Date: 15th May 2025
Website: www.rivervalleymachinery.co.nz
Company Name: River Valley Machinery

At River Valley Machinery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and other contact details when you submit a form or make an enquiry.
• Technical Data: IP address, browser type, device type, pages visited, and time spent on the site (collected via cookies or analytics tools).
• Transaction Data: If you make a purchase or sale enquiry, we may collect details related to the transaction.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide customer support.
• Process transactions and deliver goods or services.
• Improve our website and customer experience.
• Send promotional or informational emails (only if you opt-in).
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share data with:

• Trusted third-party service providers (e.g., web hosting, email platforms) under strict confidentiality agreements.
• Legal authorities if required to comply with applicable laws or regulations.

4. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and collect analytical data. You can disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Under applicable privacy laws, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at: philip@rivervalleymachinery.co.nz

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

River Valley Machinery
Email: info@rivervalleymachinery.co.nz
Website: www.rivervalleymachinery.co.nz